Aveni’s top 5 articles of 2021

Written on
byHayfa Bukhari

As we start a new year, we wanted to share some of the most popular articles from 2021. 

2021 was a busy year to say the least, but from it we gained valuable insight through trends in the market as well as exciting changes within Aveni. 

 

Check out our top 5 most read blogs and let us know what you think! 

 

1. How to make sure you meet the needs of vulnerable customers 

We take a look at how financial services firms can effectively address the needs of their vulnerable clients and make the fair treatment of customers an integral part of their strategy.

 

2. 5 ways to turn risk and compliance from a cost to a value add

We give you 5 reasons to start thinking about risk and compliance as an opportunity to add value to your firm rather than a function that drains resources.

 

3. Does technology safeguard or exploit vulnerable customers?

We give you some insight into challenges and how FS firms are using technology to positively impact everyone in society.   

 

4.  8 ways we’ve embedded the FCA’s guidance on the fair treatment of vulnerable customers into our voice automation platform

As FS firms look to overhaul their internal controls, we turn to tech to show you how NLP and AI could hold many of the answers to firms’ challenges.

 

5. What’s BERT and how does it benefit Financial Services?

Find out how we can further use NLP to offer our clients more insightful information and give them a competitive edge within the financial services industry.

 

Want to read more about the latest news and developments from Aveni, then check out our resources page.

Other recent posts

featured-image

Demonstrating Consumer Duty Compliance with Technology - Key Takeaways from Aveni’s recent webinar

In our latest Consumer Duty webinar series,”Demonstrating Consumer Duty Compliance with Technology,” Joseph Twigg, CEO of Aveni, sat down with John Liver, Strategic Adviser at Kore and NED at Barclays, and Alan Blanchard, Head...

Aveni SPW

Schroders Personal Wealth adopts AI-based Aveni Detect platform to transform compliance function

Aveni, has been selected by Schroders Personal Wealth (SPW) to transform its compliance function. Through the deployment of the Aveni Detect platform SPW will use the latest advances in Natural Language Processing (NLP) to...

Humain-in-the-loop

Human in the loop 101: what is it and why is it so important?

Financial services firms have been turning to Natural Language Processing (NLP) solutions to extract valuable insights from vast amounts of unstructured data. But even the most advanced algorithms can’t match the intuition and creativity...

Screenshot 2023-02-15 at 11.53.52

'Dear CEO' letter: The FCA highlights gaps in Consumer Duty Implementation plans

The FCA has sent its ‘Dear CEO’ letters to 8 sectors in the financial services industry, providing guidance on how to effectively implement and embed the Duty. The letter outlines four key components:   ...

Analyst working with computer in Business Analytics and Data Management System to make report with KPI and metrics connected to database. Corporate strategy for finance, operations, sales, marketing.

The top 5 things financial services CROs are prioritising

As the financial services industry continues to evolve, risk and compliance functions are facing unique challenges. At the forefront of this evolution, Chief Risk Officers (CROs) are working tirelessly to ensure that their organisations...

Auto QA

Auto QA - the key to compliance and risk reduction

We’re all aware that Quality Assurance is a critical aspect of managing risk in the financial services industry. Without it, firms would have no idea if they were adhering to regulatory requirements. However, with...

consumer duty resources

5 top RegTech trends Chief Risk Officers need to be on top of in 2023

As we progress into the new year, it’s important for Chief Risk Officers (CROs) to keep an eye on the latest RegTech trends. By adopting the right technologies, CROs can ensure that their organisation...

soundwaves

A quick history of Natural Language Processing 

Natural Language Processing (NLP) is a field of artificial intelligence that involves the use of algorithms, statistical models, and other techniques to analyse, understand, and generate human language. NLP has a wide range of...

pexels-anna-shvets-5325104-min

Aveni’s 2022 Consumer Duty Resources

As the year comes to an end, it’s a good time to reflect on the events of the past 12 months, both the good and the not-so-good. For both the Financial Services industry and...