100% coverage at
a fraction of the cost
Focus assessor time on the highest risk cases. Automate document check and assessment processes to boost productivity of your QA teams.
A Machine Line of Defence™ to identify and understand risks that matter to you
Reach new levels of productivity
Automate QA assessments based on your company’s QA forms and processes to cut assessor case review time. Put an end to random sampling and improve remedial action by prioritising cases through risk detection and machine assessed QA failures.
Triage high priority cases
Assessors can quickly see the highest priority calls and the cases that contain the biggest risks. Using features such as searchable transcript and Auto QA, reviews are completed quickly and remedial action assigned and trackable through to completion.
Eliminate slow, manual document reviews
Automated document check transforms the way you ensure compliance and accuracy for financial advice documents. With AI-powered automation, it streamlines your workflow, saving you valuable time and resources.
Better recognise, record and respond to vulnerable customers
Meet the FCA’s guidance on the Fair Treatment of Vulnerable Customers with our AI-driven ‘Machine Line of Defence’.
See why leading financial
advice firms choose Aveni
AI Built for the Unique Demands of Insurance, Wealth & Retail Banking
Insurance Providers & Brokers
Random QA misses risks. Aveni Auto QA reviews 100% of calls, flagging pressure tactics, policy mis-selling or missed affordability checks – before they trigger complaints.
Wealth Management
Manual QA can’t keep up with tailored, high-risk advice. Aveni analyses every client conversation, flagging unclear risk warnings or poor suitability so you stay ahead of the regulator.
Retail Banks
Widespread adviser networks mean compliance gaps. Auto QA provides full coverage, spotting conduct risks, missed disclosures and inconsistent messaging across every interaction.
“Aveni Detect is already helping us to support quality assurance across our customer interactions and helping to identify customer vulnerabilities and enhance our support mode.”
“We have seen really positive feedback from our team, response to the Aveni Assist tool has been excellent and we are very pleased with the results and business impact so far. We’ve been really well supported by Aveni as we have gone through this process.”
“7IM is a business that has a long history of putting its clients first by staying at the forefront of technological innovation. This approach is reflected in the choice to partner with Aveni for strategic AI adoption.”
“This technology has the capability to substantially reduce the administrative burden on advisers, freeing them up to devote more time to meeting their clients’ needs.”
“At Octopus Money, we’re always looking for ways to ensure every customer gets the money support they need – not just the wealthiest few. Aveni’s solutions are helping us digitise and streamline our customer call reviews, ensuring we maintain the highest standards while reducing the time spent on manual processes.”