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The latest news and updates from Aveni
We’re living in a world of tightening regulations and ever-changing business environments, where understanding and enhancing customer interactions has taken centre stage. If you analyse customer calls, you have an opportunity to deepen relationships,...
Financial services institutions operating in today’s regulatory landscape face a myriad of challenges in ensuring compliance and quality assurance in their operations. To tackle these hurdles, Aveni has been at the forefront of developing...
The broker and investment firm James Sharp has deployed technology from Aveni.ai to ensure Consumer Duty compliance. It has moved quickly to adopt Aveni Detect, the AI and Natural Language Processing (NLP)-based technology platform...
Today, we announced the release of a new platform: Aveni Assist. The GPT-powered AI assistant has been designed specifically for the financial advice market to transform administrative tasks, allowing advisers to focus on supporting a...
Quality assurance (QA) is a critical business function, ensuring that products and services are compliant with regulation and meet customer needs. However, there are some common assumptions about QA within the financial services industry...