Insight from the people building AI for financial services

Compliance What Is the Machine Line of Defence™? A Simple Analogy for a Complex Shift

Aveni TeamJanuary 15, 2026

Compliance Why 2026 Insurance Compliance is a Different Beast

Aveni TeamDecember 2, 2025

AI & NLP 3 ways that AI will revolutionise the future of debt recovery

Aveni TeamSeptember 9, 2024

Customer Vulnerability What does customer vulnerability in the UK look like in 2024?

Aveni TeamFebruary 26, 2024

AI & NLP A-Z Journey of Adopting Aveni Detect

Aveni TeamSeptember 26, 2023

Customer Vulnerability The top 5 things financial services CROs are prioritising

Aveni TeamFebruary 13, 2023

AI & NLP Aveni’s 2022 Consumer Duty Resources

Aveni TeamDecember 21, 2022

Consumer Duty CRO Consumer Duty survey findings: Customers at the heart of your business? Now is the time to prove it.

Aveni TeamNovember 30, 2022

Compliance The FCA emphasises the importance of recording customer calls to meet Consumer Duty requirements

Aveni TeamNovember 3, 2022

Consumer Duty Forging a fairer way forward after the FCA’s ‘Dear CEO’ letter to Retail Lenders

Aveni TeamJune 27, 2022

Consumer Duty 7 critical actions to take from the FCA’s Consumer Duty Consultation and how speech analytics can help

Aveni TeamMay 17, 2022

Consumer Duty How Your Business Can Prepare for the FCA’s New Consumer Duty Proposals

Aveni TeamMarch 28, 2022

Customer Vulnerability 8 ways NLP can help to deal with a vulnerable customer

Aveni TeamDecember 17, 2021

Customer Vulnerability Dare to Digitise Webinar – How can technology transform customer vulnerability?

Aveni TeamDecember 1, 2021

Customer Vulnerability Roundtable Discussion: Managing Vulnerable Customers in Challenging Times

Aveni TeamNovember 3, 2021

Customer Vulnerability Aveni opinion poll : Biggest challenges when dealing with customers in vulnerable situations

Aveni TeamOctober 22, 2021

Customer Vulnerability Why energy companies are facing a spike in transient vulnerability

Aveni TeamOctober 11, 2021

Customer Vulnerability How to Protect the Vulnerable from Rising Gas Prices

Aveni TeamOctober 5, 2021

Customer Vulnerability Customer Vulnerability and the Utilities Industry 2021

Aveni TeamSeptember 26, 2021

Customer Vulnerability Our take on the Utility Week Consumer Vulnerability & Debt Conference 2021

Aveni TeamSeptember 26, 2021