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AVENI COMPLIANCE APPROVE

Find the gaps in your AI agent before your customers do

AI agents now talk to real customers, including vulnerable ones. Approve tests yours against thousands of realistic scenarios, so problems are found and fixed before launch, not after.

Connect Bring your agent in as it is
Simulate Test it against real-world personas
Validate Check it against FCA rules
Approve Sign-off & ship
600+ realistic customer personas, from confident investors to customers in vulnerable circumstances
Regulation built in every conversation assessed against Consumer Duty, vulnerability, suitability and conduct rules
No real customer data test at full scale without exposing a single real customer record
Approve

Know how your AI agent behaves before your customers do.

Connect your agent, run it through realistic customer conversations and get a clear, evidenced report on how it performed, ready for your risk team to review.

No more guessing.

See exactly how your agent handles realistic customer situations before it goes live.

Built for the hardest cases.

Vulnerable customers, edge cases and awkward questions, tested deliberately, not left to chance.

Speaks compliance.

Every result maps straight to the rules your risk team already works to.

Sign-off you can defend.

A clear record of what was tested, what was found, and who approved it.
How Approve works

What it looks like in practice, from first connection to final sign-off.

Connect. Simulate. Validate.

01 · Connect

Plug your agent into Approve

Connect through the Approve API, whatever platform your agent is built on. There’s nothing to rebuild or migrate. Every test runs in a sandbox, completely separate from your live systems and customers.

Works with any agent Universal API connector Safe test environment
Approve risk-category setup, with Customer Treatment & Outcomes and Financial, Advice & Product Decisions checklists selected
02 · Simulate

Put it in front of the customers you'll meet

Your agent holds full conversations with 600+ realistic customer personas, from a first-time investor asking the basics to someone facing a difficult financial decision under stress. Each conversation is multi-turn and unscripted, just as a real customer would behave.

600+ personas Realistic scenarios No real customer data Full conversations
Approve persona-group builder listing simulated customer profiles ready to run against the agent
03 · Validate

See exactly where it holds up, and where it doesn't

Each conversation is scored against Aveni’s FCA risk taxonomy, covering Consumer Duty, vulnerability, suitability, bias and conduct. Every flag links back to the specific rule it relates to, so your risk team can see exactly why it was raised.

FCA-aligned checks Consumer Duty Vulnerable customer handling Evidence for every flag
Approve conversation investigation panel showing a flagged exchange scored against the FCA-aligned risk taxonomy
04 · Approve

Get a decision your team can stand behind

Results roll up into a single report, broken down by persona, scenario, risk category, with full evidence attached. Compliance, risk and product can review it, challenge it, and sign off with a clear record of who approved what, and why.

One clear report Evidence for every issue Full audit trail Ready for production
Approve simulation report summarising every persona run, its risk categories and its evidence

Help shape how customer-facing AI is approved.

Approve is being built with a founding group of UK financial services firms, including major banks, who want to prove their AI agents are ready for real customers. If that’s you, we’d like to talk.