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CRO SERIES | EPISODE 1 · ON DEMAND

Risk in 2030. The Agentic Bank and the CRO.

  • Watch on demand · 45 minutes
  • Joseph Twigg & Kent Mackenzie
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Episode one, on demand

As AI moves from assistive tools to autonomous agents, financial institutions are entering a new era of risk.

Agentic systems promise significant value. They could help firms unlock new levels of efficiency, improve customer outcomes, and reshape how financial services are delivered. But they also introduce a fundamental challenge: the more autonomous an agent becomes, the greater the potential risk exposure.

For Chief Risk Officers, the question is no longer whether agentic AI will arrive, but whether existing risk frameworks are capable of governing it.

Watch Aveni CEO Joseph Twigg and Chief Commercial Officer Kent Mackenzie in the launch episode of the CRO Webinar Series, an executive discussion series on how risk management must evolve for the age of autonomous AI.

Drawing on Aveni’s paper Risk 2030, Joseph and Kent share what they are hearing from risk leaders across financial services, where today’s governance models fall short, and what firms should be doing now to prepare.

The session is a candid conversation between two practitioners who have spent the last seven years working across AI and regulated financial services.

What the session covers:

The core tension at the heart of agentic AI

Why the most valuable AI systems are also the most difficult to govern, and why autonomy and risk exposure increase together.

Why the traditional Three Lines model is no longer enough

How risk management must evolve from periodic review to continuous supervision, machine-enforceable controls and lifecycle governance.

The scale problem facing financial institutions

What happens when a single agent error can affect millions of customers rather than dozens, and what this means for risk appetite, accountability and board oversight.

Where general-purpose AI models fall short in regulated finance

Why general-purpose AI models do not understand regulated financial services by default, and the liabilities created when governance fails to keep pace.

What good looks like in the agentic bank

The capabilities, controls and evidence frameworks CROs should be building today to prepare for 2030.

Speakers

Joseph Twigg

CEO & Founder, Aveni

Kent Mackenzie

Chief Commercial Officer, Aveni

Watch episode one on demand

Episode 1 is now available to watch on demand. Joseph Twigg and Kent Mackenzie discuss what agentic AI means for the CRO, why the Three Lines of Defence needs redesigning for an always-on environment, and what firms should have in place before an agent reaches production.


The CRO Webinar Series brings senior leaders from across financial services together to work through the strategic, regulatory and operational questions raised by AI adoption. Each episode pairs practitioners for a candid conversation, with further episodes to follow.


Watching is free. Enter your details to access the full recording.

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