Every AI agent conversation, monitored from the first message
Every customer conversation with your AI agent is monitored from the first message. No sampling, no gaps. Complete coverage across every live interaction, in real time.
Scenario: A customer asks an AI adviser about transferring their defined-benefit pension — a high-risk, heavily-regulated request under FCA COBS 19.
Customer message arrives
A pension-transfer request hits a deployed retirement AI agent. Assure intercepts the exchange for evaluation before the reply is sent.
Live · Assure scanning in 82 ms
Run Tier 1 fast scan
ContinueRisks caught as they happen
Every agent response is scanned instantly for conduct risks, vulnerability signals and advice breaches. Low-risk conversations continue without interruption. Higher-risk interactions are flagged immediately for deeper review, with no impact on the customer experience.
Risk dimensions scored
Assure raises a vulnerability and suitability signal on this DB-transfer request. Thresholds breached — the interaction is escalated to deep reasoning.
Thresholds breached — escalating to Tier 2 deep reasoning
Run Tier 2 deep reasoning
ContinueRegulatory depth, applied automatically
When a risk is flagged, Assure goes further. Each interaction is analysed against your firm’s specific policies, regulatory rules and conduct obligations, mapped to the exact moment in the conversation where the issue occurred.
Regulatory match
The reasoner finds two specific policy breaches, each grounded in an FCA rule and the firm’s internal pension-transfer playbook.
See evidence-backed verdict
ContinueA clear decision. A complete audit trail.
Every outcome is audit-ready from the start. A confidence score, the applicable regulatory citation and the evidence from the conversation are all captured and traceable. Reviewers can escalate, flag or close cases knowing every action is on record.
Suitability breach detected
The interaction is blocked, the agent is given a policy-compliant response template, and the case is routed to a human pension-transfer specialist with a full evidence bundle.
See real-world impact
ContinueAssure
Your AI agents are live. Your oversight should be too. Assure monitors 100% of every agent-customer interaction as it happens, flagging risk and regulatory exposure the moment it occurs, so you have confidence in real time, not in hindsight.
Your Policies. Your Rules.
Wrap any AI agent with your compliance requirements, risk thresholds and personas, configured to your use case, not a generic template.
Full Visibility on Every Conversation
Every interaction reviewed with clear reasoning, evidence and recommended action. Your team always knows what happened and why.
Real-time Guardrails
Automatically block, redact or escalate risky behaviour mid-conversation. Your customers stay protected at every touchpoint.
Oversight for Everyone Who Needs it
Live dashboards built for compliance teams, operations and the board. Covering every agent, journey and risk type.
Assure every AI agent interaction — in flight, in evidence, in full.
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