Only getting value from 1% of your customer interactions?
We unlock the remaining 99%
NLP solutions to help you reach new levels of risk oversight, automation and data insight.
Powering automation and insight direct from voice
We use cutting-edge AI to analyse your conversational data. We don’t just help you understand your customers and agents better, but provide you with actionable insight to inform business decisions, as well as automate processes for greater efficiency.
One platform. Multiple outcomes.
Our platform, Aveni Detect, can act as your company’s ‘central nervous system,’ automatically mining every interaction for valuable information to drive improvements in multiple areas of your business
A new era of risk assurance for financial services
Take coverage from 1% to 100%
We fuse state-of-the-art machine learning with human intelligence enabling financial services companies to put data-driven technologies at the heart of their customer strategy and achieve the risk oversight they need under stricter regulatory supervision.
Collaborate to innovate
Use the latest in NLP innovation to drive human potential
Our platform has the power to transform any area of your business where you speak to customers. Come and talk to us about what you need and we can build it together.
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