Consumer Duty AI Tools: How UK Financial Services Firms Achieve 100% Compliance Coverage in 2025
UK financial firms must deliver good outcomes for customers under the FCA’s Consumer Duty. Firms must provide strong evidence across the four regulatory outcomes: Products & Services, Price & Value, Consumer Understanding, Consumer Support. Many firms still use manual sampling, reactive reviews and disconnected processes. These methods leave serious compliance gaps. The FCA expects comprehensive […]
Aveni knocking at the door of Number 10
Last week Aveni was on the road, but not just any road – this time one of the most famous addresses: No 10 Downing Street. Our Chief Product Officer Benjamin Cave represented Aveni at the inaugural UK Sovereign AI Forum alongside NVIDIA and the Department for Science, Innovation and Technology. The session was co-hosted by […]
Best AI Tools to Monitor Consumer Duty Outcomes: A 2025 Buyer’s Guide
Consumer duty monitoring tools have become essential for financial services firms that need to monitor customer outcomes at scale, identify vulnerability patterns, and provide board-ready evidence of good customer treatment. Traditional quality assurance approaches cannot meet Consumer Duty requirements. Random sampling covers just 1-3% of customer interactions, whilst Consumer Duty demands comprehensive oversight across your […]
TIME called out weak AI safety. FinLLM shows how it can be done properly.
FinLLM and the Case for Domain-Specific AI Safety When TIME recently called out major AI labs for treating safety as “PR theatre,” they highlighted a fundamental problem plaguing the industry. Their sharp critique exposed a troubling pattern: public commitments to responsible development undermined by internal uncertainty, limited resourcing, and operational confusion. At major labs like […]
Why Financial Advice Teams Are Burning Out and How AI Can Change That
How does AI improve productivity in financial advice firms? AI improves productivity by automating admin tasks, streamlining compliance checks, and freeing teams to focus on client outcomes. Key benefits of AI for financial services: Automates meeting notes, CRM updates, and documentation Reduces time spent on manual compliance reviews Identifies risks and vulnerabilities in real time […]
The Psychology of AI Adoption: How to Successfully Implement Automation Tools in Financial Services
The promise of AI automation in financial services is transformative: faster processes, lower compliance risk, liberated employee time, and better customer outcomes. Yet, even the best tools (like Aveni Assist 😉) can stumble if they aren’t adopted properly by the people they’re designed to empower. Why? Because introducing AI into a business isn’t just a […]
Strategic AI Partnership: How Advanta Wealth and Aveni Delivered Technology Transformation
Edinburgh, UK – 17 July 2025 – Aveni.ai, specialists in AI for Financial Services, has been selected by Advanta Wealth, the nationwide chartered wealth management business to enhance adviser customer service and reduce administrative time. The business has adopted Aveni Assist across its team of advisers as part of a strategic technology implementation programme to […]
Thinking About AI for Your Firm but Don’t Know Where to Start?
Five Practical Steps for Successful AI Implementation in Financial Advice Firms Artificial intelligence is becoming more common across financial services. But while many advice firms are aware of its potential, getting started can still feel daunting. The main challenge isn’t usually about recognising the value of AI. It’s knowing how to begin in a way […]
Make Call Monitoring Work for Compliance Teams, Not Against Them
FCA Call Monitoring: How to Get Compliant in Weeks, Not Months Call monitoring now sits at the heart of regulatory expectations. Under the FCA’s scrutiny, and with Consumer Duty raising the bar, every customer interaction must be treated as a potential compliance touchpoint. Yet many firms are still relying on outdated, manual processes that leave […]
FinLLM Sets New Standard in Financial Tabular Reasoning: What This Means for the Industry
Financial services run on numbers, not words. Yet for too long, AI models have fallen short when asked to reason over the structured, tabular data that powers balance sheets, regulatory reports, client portfolios, and risk models. That changes with the development of Aveni’s FinLLM-7B-v1.5, which has delivered a decisive performance breakthrough in financial tabular reasoning, […]
Safer by Design: FinLLM’s Safety Edge in Financial AI
Outperforming the LLM Giants Safety is fast becoming the defining benchmark for deploying AI in financial services. Accuracy alone is no longer enough. Financial firms face unique risks when using large language models (LLMs), from the danger of misinformation to regulatory breaches and biased outcomes that can harm customers or damage trust. That’s why, at […]
The Questions You Actually Need to Ask Before Choosing an AI Provider
Most AI projects fail – and fail spectacularly. The European AI Act launched in August 2024, and similar regulations are spreading globally. But the real challenge isn’t compliance – it’s finding providers who won’t become your next business disaster. With AI everywhere – in your house, websites, and phone – it’s tempting to get swept […]
