By 2030, much of UK banking will be delivered through always-on AI agents — reasoning, acting and adapting in real time. The control frameworks banks built for humans won’t hold. This paper sets out how Tier 1 banks should redesign governance, risk oversight and assurance for a world where every customer journey can take its own path.
From periodic review to continuous supervision and machine-enforceable controls.​
How specialist models, context-aware assessment and human oversight combine into a unified command centre.
Six ways teams adapt — from shaping agentic propositions early to using AI to monitor AI at scale.​
A four-tier classification model and eight risk domains including autonomy, conduct, traceability and change governance.​
The four things the second line must see before any agentic capability goes live.
The linked workstreams that move a bank from ad hoc pilots to one scalable control model.​
From periodic review to continuous supervision and machine-enforceable controls.​
A four-tier classification model and eight risk domains including autonomy, conduct, traceability and change governance.​
How specialist models, context-aware assessment and human oversight combine into a unified command centre.
The four things the second line must see before any agentic capability goes live.
Six ways teams adapt — from shaping agentic propositions early to using AI to monitor AI at scale.​
The linked workstreams that move a bank from ad hoc pilots to one scalable control model.​
Explore where financial services stands on AI today, and what leaders must prioritise next.