For most financial advisers, annual reviews are the single most common client interaction. They’re also one of the most resource-intensive. The majority are “confirmation of no change” (ARNC) reports, straightforward in principle, but still demanding hours of paraplanner and adviser time to document thoroughly and compliantly.
At scale, this creates a significant burden. Advisers can spend 30 to 90 minutes crafting each ARNC report, pulling information from CRM systems, fact finds, and meeting notes. For firms managing hundreds or thousands of clients, this equates to weeks of collective time lost every year, time that could be better spent strengthening client relationships or growing the business.
Where Doc Gen Makes the Difference
With Aveni Assist’s Document Generation (Doc Gen), firms have proven it doesn’t have to be this way. By using existing Word templates, Doc Gen automates the heavy lifting of ARNC reports, intelligently combining data from meetings, fact finds, CRM records, and client documents to produce polished, compliant outputs.
The results speak for themselves:
- Time savings of up to 75%. ARNC reports reduced from 30–90 minutes to just 10 minutes.
- Speed to client. Reports delivered same-day or next-day instead of waiting weeks.
- Personalisation preserved. Each report is still tailored to the client’s unique circumstances, avoiding the “cookie-cutter” problem of template-driven tools.
- High accuracy. Completion rates of 85–95%, with only light edits required before sending to clients.
Why This Matters
For advisers, this means less time on repetitive admin and more time with clients. For compliance teams, it means consistent, regulator-ready documents with clear reasoning and evidence. And for clients, it means faster delivery of review documents that still feel personalised and relevant to their situation.
Most importantly, it shows that automation in financial services doesn’t have to come at the expense of quality. With Doc Gen, firms can achieve both efficiency and personalisation, a balance that’s been hard to strike until now.
The Bigger Picture
Annual reviews are just the beginning. The same approach can streamline fund switches, client letters, and other advice-critical documentation. But experience shows, even focusing on ARNC reports alone can unlock huge gains in adviser capacity and client satisfaction.
The annual review process may be routine, but with Doc Gen, it no longer has to be a drain. Instead, it becomes an opportunity, faster for the adviser, clearer for compliance, and better for the client.
