Let's build something extraordinary
Fusing world-class NLP expertise with engineering excellence.
The benefits of NLP don’t just stop at risk monitoring and agent performance, it has the power to transform any area of your business where you speak to customers.
Tailor-made NLP solutions to suit your needs
Reduce cost to serve, elevate service quality, gain the competitive edge and power efficiency with automation driven by NLP solutions built for Financial Services.
With Aveni, the benefits you get in the short term are pretty powerful. Think lower costs, incredible efficiency gains and more valuable insights. But it’s the longer-term gains that you should be really excited about. From the moment you implement, models are trained on your unique data. You’ll start to benefit from unparalleled insight that’ll let you solve more problems across your business, giving you that all-important edge on the competition.
The proof is in the pudding. We want to show you how our cutting-edge techniques can deliver the outcomes that you want. Our piloting approach is simple, and doesn’t require major integration or technical effort. We work closely with you to understand your current capabilities and what you want to achieve.
The good news is, that for any prototype, we’re already 80% there. Using our powerful NLP capabilities and scalable Function-as-a-Service (FaaS) model, we achieve rapid prototyping to develop a proprietary solution that turns your vision into reality, achieving the last 20% together.
Our API-first architecture can connect to your current systems or audio files can simply be uploaded via our secure uploader. So you’re ready to pilot Aveni Detect whatever systems you currently use.
Security that gives you peace of mind
Security is our top priority when it comes to handling sensitive customer data and we know it’s yours too. We place data security at the centre of everything we do. We ensure security is configured to your requirements, and to meet the standards of your existing infrastructure.
Our not-so-secret sauce
Our team is the heart and soul of Aveni. It’s made up of world-class NLP scientists, boundary-pushing engineers, seasoned leaders from financial services, and much more. Many claim to have industry-leading expertise, but we really do. Work with the best-of-the-best in the field of NLP and engineering to develop a tailor-made solution for you.
Sparked your curiosity?
Keep up to date with the latest in Natural Language Processing (NLP) and Financial Services, news, opinions and Aveni life.
Ever wondered what the benefits of speech analytics might be in areas of your business other than just risk and compliance? In this post, we’re
8 ways we’ve embedded the FCA’s guidance on the fair treatment of vulnerable customers into our voice automation platform
The FCA recently released its final guidance for firms on the fair treatment of vulnerable customers. Whilst this guidance has been widely welcomed as a
This week we caught up with Nikolai Debono, one of our newest NLP engineers. He joins us all the way from Malta and shares his